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Payments and Returns

Payments

Currently accepted payments are COD (Cash On Delivery), Net Banking, Credit and Debit Cards from all major Indian Banks.

Return Policy

We reserve the right to reject any return that does not comply with the terms of this Policy. If the return is customer error please call into 040-65123435 to assist with setting up the return. Unopened returns will be accepted after obtaining RMA (Return Merchandise Authorization). No returns will be accepted under any circumstances without RMA. Customer will be responsible for return freight. If you receive an item that is damaged or defective, please call our Customer Service team at 040-65123435 in order to proceed with your return or replacement. Returns may be rejected because of the physical condition of the items. Specifically: (a) only items in full, complete and unopened cases with original packaging are returnable and (b) items otherwise in an unsalable condition due to improper storage or damaged packaging are not returnable. Returns with no manufacturer's defect will be charged 20% of the price. All Returns are subjected to scrutiny first and then the refunds are approved.

Cancellation

In case the order is cancelled within the period of 24 hours  or the processing of order has not started, we will be happy to cancel the full order and refund the entire amount within 10-15 business days. We will not cancel the orders that have been shipped or in the processing stage and you have to start the return process with proper RMA.

Replacement

If you receive an item that is damaged or defective, please call our Customer Service team at 040-65123435 in order to proceed with your return or replacement. Our logistics partner will pickup the damaged product from your doorstep and will replace it within 10 business days at no extra cost.

Refund

If payments are made twice or more for a single transaction or order, please inform our Customer Service team at 040-65123435 and after verification, the excess amount is refunded to your bank account within 7 - 8 business days.